Frequently Asked Questions

We are an out-of-network provider, meaning we do not work with any insurance companies and are not bound by their limitations. Payment is collected at the time of service, so you won't receive any unexpected medical bills from us. Your sessions will be one-on-one, allowing us to focus entirely on your needs—something that traditional insurance models often restrict. If needed, we can provide 'superbills' for you to submit to your insurance for reimbursement, but please check with your insurance company for their specific requirements and your out-of-network benefits. You can also use your FSA or HSA accounts. We accept all major credit cards, checks, cash, Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

As you probably already know, working with insurance companies can be frustrating — from reimbursement issues and surprise patient bills to dictating how many sessions and what type of treatment each patient needs during their care. Being a fee-for-service practice, we can focus more time on your care without influence from insurance. Where many in-network clinics have to maintain a high volume of patients (even double-booking appointments) to make enough money through insurance, we’re able to focus on quality of care.

Yes! We do offer packages for follow up visits:

6 Sessions Package - $180 ($15 off per session)

• Ideal for those who are dealing with a mild pelvic floor symptom(s) (occasional urinary incontinence, mild urinary urgency and frequency, pain with intercourse, slight difficulty activating or relaxing pelvic floor muscles, postpartum muscle weakness without significant prolapse or pain)

8 Sessions Package - $165 ($30 off per session)

• Ideal for those who are dealing with more recurringand persistent pelvic floor symptoms (stress or urge incontinence, mild to moderate pelvic organ prolapse, painful intercourse (dyspareunia) that occurs regularly, postpartum symptoms involving both weakness and overactivity, bowel dysfunction like chronic constipation or irritable bowel syndrome), low back, neck and/or hip pain 

10 Sessions Package - $150 ($45 off per session)

• Ideal for those with chronic conditions that significantly impact quality of life (Advanced pelvic organ prolapse, chronic pelvic pain syndromes like endometriosis, pudenal neuralgia, and interstitial cystitis, severe urinary or fecal incontinence, pelvic floor dysfunction post major surgery (hysterectomy, radiation), complex postpartum trauma (3rd/4th degree tearing), history of sexual trauma. Also great for moms post-Caesarean section

We take a holistic approach rather than focusing on just one specific body part. Our pelvic floor physical therapists are well-versed in orthopedic conditions because we understand that all parts of the body are interconnected.

A pelvic floor assessment is NEVER required and also does not have to be performed on your first visit or any visit if you do not feel comfortable. If the idea of an assessment makes you feel uncomfortable, that shouldn’t stop you from seeking help. There are many other ways we can help, which we can definitely talk about!

This is difficult to say as it varies based on the individual, their severity of symptoms, and their commitment to the treatment plan. Some patients feel improvements in just 2 visits, some take 10+ visits. However, most patients start to see improvements by the 4th-6th visit. We highly recommend weekly sessions for the first 4 weeks. This will give us time to develop a treatment plan that is effective and sustainable.

Most of our patients stay on a maintenance program even after feeling better (monthly, bimonthly, quarterly) to make sure they keep on track. Just like how people go to the dentist twice a year for maintenance!

We require at least 48 hours notice for any cancellation or rescheduling of sessions so it can give someone else a chance to book that slot. You can modify your appointment directly on the online booking portal as long as it is up to 48 hours before your session. After that, please contact your provider via email to notify them.

A no show or late cancel less than 48 hours will be charged a $100 fee. This fee does not apply for illness or medical emergencies.

No, you do not need a prescription or referral from a physician to see a physical therapist in Washington State. However, please check with your insurance company to verify if you will need to provide one for reimbursement.

Experiencing discomfort and irritation during the first few weeks of treatment is typically normal as new movements and exercises are introduced to your body, but please let us know if something doesn’t feel quite right.

As long as you are comfortable to come in, we’re still happy to work with you! Depending on how heavy you are menstruating, we may not do internal treatment and focus more on external treatment.

Even though our focus is on women, everyone has a pelvis and a pelvic floor! We can treat anyone experiencing pelvic floor conditions.

We recommend booking your first visit with us any time in your second trimester. Remember, labor is like a marathon so the earlier you prep, the more confident you will feel going into it!

You don’t have to book your first postpartum visit after your 6 week OB/midwife check! If you’re feeling comfortable, it’s ideal to see a pelvic floor PT before the 6 week mark to get started on gentle movements to restore breathing, posture, core strength and flexibility. We also offer in-home sessions (where we come to your home) for the first 6 weeks postpartum.

Please wear something comfortable (gym attire) that does not restrict your movement. We will likely ask you to perform movement patterns like bending and lifting and assess your hip mobility.

Yes, there is a small parking lot on-site and plenty of street parking in a quiet residential neighborhood.

Yes! You can absolutely bring your kiddo to our session :)

We offer in-home sessions for those who are early postpartum 0-6 weeks only.

We do offer virtual sessions for those who cannot commute to the clinic or are out-of-state.