Question 1

Do you accept insurance or Medicare?

Accepted Answer

We are an out-of-network provider and don't work directly with insurance companies. However, we provide superbills that you can submit to your insurance for potential reimbursement. We accept FSA and HSA accounts, as well as major credit cards and checks. **Unfortunately, we are legally restricted from working with patients who have Medicare as primary or secondary insurance.**

Question 2

What's the difference between out-of-network (cash-based) and in-network care?

Accepted Answer

Cash-based care allows you direct access to a specialist without referrals and guarantees 50+ minutes of one-on-one time every visit. Insurance-based models often involve copays, deductibles, and insurance-determined visit limits, frequently requiring authorization paperwork. With us, you get personalized attention and care without the red tape.

Question 3

Do you offer discounted packages?

Accepted Answer

Yes! We offer three packages: 6 sessions ($1,110) for mild symptoms, 8 sessions ($1,360) for moderate symptoms, or 10 sessions ($1,550) for complex conditions. These packages provide a discount compared to individual session rates.

Question 4

What if I need to cancel my appointment?

Accepted Answer

We require at least 48 hours notice for cancellations. Changes within 48 hours or no-shows incur the full session fee. Unexpected circumstances are reviewed individually, but three consecutive missed appointments may result in future appointment cancellations.

Question 5

Do I need a doctor's referral?

Accepted Answer

No physician referral is required in Washington State. However, some insurance companies may require a referral for reimbursement eligibility, so check with your insurance provider if you plan to submit for reimbursement.

Question 6

Do you offer in-home or virtual visits?

Accepted Answer

Yes! In-home sessions are available for early postpartum patients (0-6 weeks only). Virtual sessions are offered for patients who can't commute or are located out-of-state.

Question 7

Is an internal pelvic floor exam required?

Accepted Answer

Absolutely not. A pelvic floor assessment is NEVER required. You can decline an internal exam at any visit, and we have alternative treatment methods available. Your comfort and consent always come first.

Question 8

How many visits will it take to get better?

Accepted Answer

Improvement varies by individual and condition. We'll be able to provide a better estimate after the initial evaluation. We recommend consistent weekly or biweekly scheduling initially for the best results.

Question 9

The exercises are causing discomfort. Is this normal?

Accepted Answer

Experiencing some discomfort and irritation during the first few weeks is typically normal as your body adjusts. However, you should always report any concerns to your provider so we can adjust your treatment plan if needed.

Question 10

What should I wear to the appointment?

Accepted Answer

Wear comfortable, movement-friendly clothing like gym attire. This allows us to properly assess your bending, lifting, and hip mobility during the evaluation.

Question 11

When should I schedule my first prenatal visit?

Accepted Answer

We recommend scheduling any time in your second trimester. Early preparation helps build confidence for labor and allows us to address any pregnancy-related discomfort before it becomes more problematic.

Question 12

When should I schedule a postpartum visit?

Accepted Answer

Most patients schedule their first postpartum visit anywhere between 4-8 weeks after delivery. However, it's never too early or too late to start pelvic floor therapy!

Question 13

Should I reschedule if I'm on my period?

Accepted Answer

No need to reschedule! Sessions can continue if you're comfortable. Internal treatment may be modified based on your flow and preference, but we can always focus on external techniques.

Question 14

Do you treat all genders?

Accepted Answer

Yes! Everyone has a pelvis and a pelvic floor, so anyone experiencing pelvic floor conditions can receive treatment. We welcome patients of all genders.

Question 15

Do you only treat the pelvic floor?

Accepted Answer

No, our therapists use a holistic approach. We treat back, hip, and neck pain alongside pelvic health conditions because we understand that the body is interconnected.

Question 16

Is there parking available?

Accepted Answer

Yes! We have an on-site parking lot and plenty of street parking available in our quiet residential neighborhood in Wedgwood/Ravenna.

Question 17

Can I bring my child if I don't have childcare?

Accepted Answer

Yes! Children are welcome at sessions. We understand that childcare isn't always available, especially for new parents.

Frequently asked questions

Insurance & Payment

Appointments & Scheduling

What to Expect

Pregnancy & Postpartum

General Questions

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