In-office at our Wedgwood location
We're looking for an organized, personable, and proactive coordinator to support the daily operations of the practice.
You'll often be the first point of contact for new and current patients, so a warm and professional manner matters. The ideal person enjoys working with people, can manage several tasks on their own, and is excited to help a small healthcare business grow.
Responsibilities
- Answer phone calls and respond to patient questions
- Monitor and respond to emails promptly and professionally
- Schedule new patient evaluations and follow-up appointments
- Manage the appointment calendar and help keep patient flow smooth
- Keep patient records and office systems accurate
- Support general office upkeep (light tidying, cleaning, organizing)
- Help with special projects as needed
Qualifications
Required
- Excellent written and verbal communication
- Strong organization and time management
- Friendly, professional, patient-centered manner
- Able to work independently and take initiative
- Strong attention to detail
- Previous administrative, receptionist, customer service, or healthcare office experience
- Comfortable learning new software and systems
- Comfortable working with AI tools (e.g., ChatGPT, Claude, Gemini)
- Proficient with Google Workspace (Gmail, Docs, Sheets, Calendar)
Preferred
- Interest in women's health, wellness, physical therapy, or healthcare
- Experience working in a small business
You might be a fit if you
- Loves helping people and giving great customer service
- Enjoys creating systems and staying organized
- Can shift between administrative tasks and creative projects
- Takes ownership and notices what needs to be done
- Is excited to help a mission-driven small business grow
Compensation & Schedule
- $24–27/hour
- 21 hours per week, including a 30-minute paid lunch
- Mon, Thu, Fri, 9am–4pm (some flexibility for occasional day changes is ideal)
- Potential for more hours and responsibility as the practice grows
Interested in this role?
Send your resume and a short cover letter to hello@luminapelvichealth.com and tell us why you're excited about pelvic health.
Email Your Resume